BT Basic

BT vans are always driving around our village.  We have many elderly residents in our village too who could greatly benefit from the BT Basic package:

BT Basic is a low-cost telephone service for people on specific means-tested benefits. It gives you peace of mind by helping you to budget.  It is not advertised by BT and you have to contact them to receive an application form which you send in with your evidence that you meet their requirements.

You must be getting one of the following means-tested benefits:

  • Income Support
  • Income-based Jobseeker’s Allowance
  • Pensions Credit (Guaranteed Credit)
  • Employment and Support Allowance (Income related)
  • Universal Credit (and are on zero earnings)

Costs are significantly cheaper:

The monthly line rental only costs £5.16 (including VAT) a month. As well as getting free weekend calls (up to sixty minutes duration) to 0845 and 0870 numbers, it comes with a call allowance of £1.50 and a £10 monthly price cap.

If you would like to add Broadband to a BT Basic line, the total cost of this is £10.07.

With the price cap, it means no matter how many calls you make the most you’ll pay each month is £15.16 or £20.07 with broadband, if you keep with the eligible calls included within the price cap. If you make fewer calls it will be less. This applies to UK numbers starting with 01, 02, 03 and 08 as well as UK mobile numbers starting with 07 – so UK mobiles are included too!

You can choose to have either monthly or quarterly bills.

If you’re the named account holder, you can get a BT Basic application form by calling 0800 800 864 (8am to 6pm, Monday to Friday).